START HERE
For when you know you need support, but you are not sure where to begin.These resources can help you talk to someone, find local support, search for treatment, understand what you may be feeling, or take a private first step.
-
988 Suicide & Crisis Lifeline
Best For: Immediate emotional crisis or suicidal thoughts when you need someone to talk to right away.
What It Offers: Free, confidential support 24/7. Trained counselors listen and help you stay safe and calm during an emotional crisis. Also offers Spanish text/chat services.
How to Use It: Dial 988 or text 988 anytime. You can also click to chat online. Each call/text is routed to your local crisis center, so helpers know local resources.
Cost: Free to use (no insurance or signup needed).
Access Options: Call 988; text 988; chat via 988lifeline.org;deaf/HoH support via online link.
Good to Know: National network of 200+ centers combining local care with national standards. Works with deaf or non-English callers (ASL, translators).
Note: focus is on acute crisis, not ongoing therapy.
-
SAMHSA National Helpline
Best For: Finding treatment and support when you’re not sure where to go. Good for mental health or substance use concerns.
What It Offers: Free, confidential 24/7 hotline and text service in English and Spanish that gives referrals to nearby providers, support groups, and community resources.
How to Use It: Call 1-800-662-HELP (4357) anytime or text your ZIP code to 435748 (HELP4U) to get connected with a specialist who will help find local services. They can assist even if you have no insurance.
Cost: Free (government-funded). No insurance needed; they can find sliding-scale or Medicaid options if needed.
Access Options: Phone (toll-free 1-800-662-HELP), TTY line, Spanish option, text (ZIP→435748).
Good to Know: It’s run by the U.S. Dept of Health, so it’s reliable and non-commercial. Trained staff will not give counseling, just referrals. It also links to the online FindTreatment.gov locator.
-
Mental Health America – Screening Tools
Best For: Quickly checking for common issues (depression, anxiety, etc.) and learning what kinds of help might fit you. Good if you’re unsure what’s going on or just want more information.
What It Offers: A set of free, anonymous online self-screening tests (e.g. for depression, anxiety, PTSD, addiction, etc.) and educational resources. Also links to “find a provider” and DIY coping tools.
How to Use It: Visit the site and choose a mental health test (e.g. Depression, Anxiety, ADHD). Answer questions and get an immediate, personalized report. It also offers suggestions for next steps like therapy or support groups.
Cost: Free (no account needed). Run by Mental Health America, a 114-year-old nonprofit. No insurance required.
Access Options: Web access only. Tests are in English (option to switch to Spanish site). Content is also available via MHA’s main site links.
Good to Know: This isn’t a clinic – it gives an idea of symptoms and suggests resources. The results are educational, not a diagnosis. The site is well-organized with additional mental health info (“Mental Health 101”, coping tools).
-
United Way 211
Best For: Connecting to local mental health resources or talking through problems when you want help finding ongoing support.
What It Offers: A free, confidential referral service (online and phone) that links you to local community resources – from therapy and support groups to housing, food, and more. Specialists on 211 can talk through your situation and point you to available services.
How to Use It: Dial 211 (or search 211.org) and say you need mental health help. You can speak (voice), or use web chat/text via your local 211 website. They will keep info confidential.
Cost: Free to use. Available in 180+ languages and anonymous if you prefer.
Access Options: Phone (2-1-1); online chat on 211 website; email contact forms (varies by region). Multi-language interpreters available.
Good to Know: 211 is a nationwide network (run by United Way locally) so it knows regional programs. It’s not a crisis line – more for help-finding and conversation. If it’s an emergency, they still advise calling 911 or 988.
-
NAMI HelpLine
Best For: Peer support and guidance for mental health concerns, especially for family members or individuals with questions about mental illness (non-emergency).
What It Offers: Free, peer-led support and information on mental health conditions. Specialists (including young adult peer counselors) can listen, share coping tips, and connect you to NAMI programs and local resources.
How to Use It: Call 1-800-950-NAMI (6264) or text “NAMI” to 62640 Monday–Friday 10am–10pm ET. You can also email via their website during those hours. They respond to each request confidentially.
Cost: Free. Operated by the National Alliance on Mental Illness (NAMI), a national nonprofit. Spanish helpLine also available (Línea de Ayuda).
Access Options: Phone call, SMS text (“NAMI”), or web contact form (on NAMI site). Available nationally; local affiliate links provided by state.
Good to Know: Not a 24/7 crisis line – they explicitly say to call 988 in a crisis. NAMI HelpLine staff are volunteers with lived experience, so they offer empathy and hope. They do not diagnose or prescribe.